Although CM port handles over 613 million tons of cargoes annually, their internal process management can still be improved our industry leading BPM products. Our easy to integrate, no code platform has seamlessly connected with the existing system, improving internal logistics.
CM Port
China Merchants Port Group Co., Ltd. (hereinafter referred to as "CM Port") is the management and capital operation platform of China Merchants Group's port business sector, the world's leading port development, investment and operator, and is a century-old central enterprise, a comprehensive central enterprise and a central enterprise based in Hong Kong.
About China Merchants Port
China Merchants Port Group Co., Ltd. (hereinafter referred to as "CM Port") is the management and capital operation platform of China Merchants Group's port business sector, the world's leading port development, investment and operator, and is a century-old central enterprise, a comprehensive central enterprise and a central enterprise based in Hong Kong. As of December 31, 2021, operations are distributed in 50 ports in 25 countries and regions. In 2021, the throughput of container terminals reached 136.394 million TEUs, and the throughput of bulk cargo was 613 million tons, ranking first in the world in total cargo throughput.
China Merchants Port has established a relatively complete port network group in major coastal hub ports in China, and the terminals that have invested or invested in and have management rights cover Hong Kong, Taiwan, Shenzhen, Ningbo, Shanghai, Qingdao, Tianjin, Dalian, Zhangzhou, Zhanjiang, Shantou and other hub ports, and have successfully laid out six continents, including: Asia, Africa, Europe, Oceania, South America and North America.
Pain points and challenges
1. The process is scattered and cannot be traced.
The original business processes are scattered in various business systems, and the business logic between the systems is incoherent and the business is scattered, and it is difficult to get through all kinds of data. As a result, the whole process cannot be tracked, which has a huge impact on the subsequent statistical tracking of business departments and management departments.
2. Difficult integration and long development cycle.
The group is large in scale and has many business systems, and in the process of implementing the overall planning of the intelligent management platform (SMP), it needs to invest a lot of manpower to develop and integrate. IT requirements are high, application maintenance is difficult and costly.
3. Low degree of automation.
There is a large amount of manual data work, and the data is easy to make mistakes and cannot be fully visualized and analyzed, which can no longer keep up with the current pace of building a smart green port.
Project background
In the overall planning of CM Port's intelligent management platform (SMP), senior leaders pointed out that efforts should be made to improve the automation level of the process and reduce manual operations; The "three major platforms" of China Merchants Port should fully realize docking and coordination, and fully integrate the existing business system. Realize data-based, drive business operations, support management decisions, build a top-level design of intelligent management platform, and achieve the strategic goal of "world-class port integrated service provider".
Cooperation time
Our platform was officially created in October 2021 and launched within one month; It is currently entering the second phase of cooperation.
Project value
1. Deep integration, zero-code customization. Powerful integration capabilities allow the group's IT department to easily implement various complex process scenarios without code. While reducing costs, efficiently implement business concepts and complete the system closed loop.
2. Standard interface, seamless integration of heterogeneous systems. The comprehensive standard interface seamlessly integrates with the original OA and existing business systems, allowing the corresponding process authority personnel to easily call and drive relevant processes and trace the origin.
3. Data interconnection, more scientific analysis and monitoring. The data interconnection of various business systems in the platform truly promotes the demand of "data-based driving business operations", so that the senior management of the group can make scientific decisions and tap business potential on the basis of unified data.
4. Intelligent platform, liberate manpower. The AlphaBot process robot platform makes business processes smarter and more efficient, reducing manual data operations.
5. Unified portal and unified business cognition. The to-do work and business processes are embedded in the "investment accompaniment" platform to form a unified to-do message center and unified business cognition.
