On May 20, 2025, Gartner, a leading global IT research and advisory company, officially released the "Market Guide for Business Process Automation Tools (2025 Business Process Automation Market Guide)." AlphaFlow was selected for this report due to its innovative breakthroughs in process engines, process automation, and AI capabilities, becoming one of the globally representative BPA (Business Process Automation) vendors. This is another milestone achievement for AlphaFlow, following its inclusion in Gartner's 2024 Global EBPA Business Process Analysis Market Guide alongside vendors such as ARIS and SAP Signavio.
In this authoritative industry report, Gartner provides an in-depth analysis of the BPA market trends, customer needs, technological evolution, and representative suppliers. AlphaFlow, along with other well-known global process software vendors like Appian, Pegasystems, Nintex, and Camunda, is listed as a "Representative Vendor." Its capabilities in process engines, automated execution, process monitoring, and AI integration have been highly recognized.
Gartner points out that business process automation (BPA) tools have become key supporting technologies for enterprises to achieve digital transformation, operational optimization, and strategic implementation. With the integration of AI, process mining, and low-code technologies, BPA is evolving from traditional process management tools into comprehensive automation platforms with intelligent decision-making, autonomous execution, and real-time optimization capabilities.
The report emphasizes:
BPA has become a "strategic asset" for enhancing operational agility, cost control, and compliance.
AI and process mining are core trends: BPA platforms will deeply integrate with AI, generative AI, and process mining to build "adaptive process systems."
Enterprises face fragmented processes and compliance pressures: lack of end-to-end process management leads to decreased operational efficiency and impaired customer experience.
User experience and governance capabilities are highly valued: enterprises increasingly prioritize visual modeling, governance models (CoE/process owners), and cross-departmental process collaboration.
Gartner's assessment of AlphaFlow highlights the platform's excellent performance in process modeling, automated execution, and AI integration, with the following key advantages:
Zero-code drag-and-drop visual modeling for rapid adaptation to business changes.
Embedded process engine and iPaaS integration platform that can integrate ERP, CRM, HR, and other main systems, enabling cross-system process collaboration.
AI-powered process robots for automatic data validation, approval workflows, and smart reminders.
In 2025, AlphaFlow plans to launch LLM-driven automatic modeling, AI task assistants, and agent-based intelligent task execution modules.
AlphaFlow supports SaaS and on-premises deployment, catering to various industries such as manufacturing, finance, and government. It currently serves benchmark clients including BYD, DJI, Hangzhou Bank, China Merchants Port, and Changan Mazda.
As the only representative vendor headquartered in China, AlphaFlow's selection not only reflects its comprehensive competitiveness in platform capabilities, product strategy, and customer value but also marks that Chinese BPA technology is standing shoulder-to-shoulder with international mainstream vendors on the global stage.
AlphaFlow's Founder & CEO, Han Tong, stated, "We have always adhered to the development path of 'self-researched products + deep industry focus,' dedicated to building the next-generation enterprise-level intelligent process infrastructure. Being selected as a Gartner representative vendor is a strong recognition of our product innovation."
Gartner predicts that future process automation platforms will be AI-centric, integrating process intelligence, data intelligence, and decision intelligence to provide a closed-loop support from modeling, execution to optimization. AlphaFlow will continue to invest in R&D, leveraging zero-code and AI capabilities to empower enterprises to achieve efficient collaboration, rapid response, and continuous innovation in uncertain environments.
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