Challenges with Process Data

Business Leader/CXO

Business reports cannot show the overall process operation of the entire company.
How to improve business operation efficiency, implement alert and reminder, and optimize business processes
What are the root causes for the KPI shortfall?

Process Manager

What are the differences between the actual process (AS-IS) and the designed process (TO-BE)?
How to identify process vilations and improve process management level?
Are there self-service analytics tools for business people?

IT Staff

Process data is scattered across different business systems i.e. ERP and CRM, How to integrate process data from multiple systems ?
Visualization cost is high, and current BI system does not support model discovery.

BPI Process Mining Solution Architecture

BPI Process Mining Workflow

Process Mining Solutions

Unlock the potential of process data

Improve process visibility and transparency

Restore the actual business operation status

End-to-end process performance analysis across systems

Improve process performance management

Process compliance analysis and compliance checking

Discover process bottlenecks and black holes to support continuous process optimizations